ORDER & SHIPPING

**As the ongoing COVID situation has affected major carriers and flight routes, we are sorry if the delivery of your parcel is delayed. We hope that the global situation will be improved soon so that our pieces can reach you quickly again.**

Good news for you. We ship worldwide!

Domestic Delivery (within Hong Kong)

All orders are processed within 1 - 3 working days (excluding weekends and Hong Kong Public Holidays).

Orders placed after 12pm (GMT+8) on Friday will ship out on Monday.

Free SF Express Delivery on orders over HK$500 (after discount).

International Delivery

All orders are processed within 2-5 working days (excluding weekends and Hong Kong Public Holidays).

Orders placed after 12pm (GMT+8) on Friday will ship out on Monday.

Free Standard Delivery on orders over US$85 (after discount).

Please note it may take up to 5 days to receive tracking information after the order has been shipped out. Thank you for your patience!

Important Notice:

• We do not ship to P.O. box address or multiple addresses per order
• Delivery may take longer during sale events and/or public holidays. Reach out to us at info@eunoia-jewellery.com in case of significant delays 
• Please note Eunoia Jewellery Curator is not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from carriers, ground transportation strikes, delays, or missing/lost packages

Green Shipping

Our mission everyday is to offer you the best quality at affordable prices while having the lowest impact on the environment.

We understand you are excited to receive your purchase ASAP and Standard Shipping takes slightly longer than Express, but we also think it is essential to use our best efforts to minimise our carbon footprint.